Privacy Policy
Touchstone Enterprises Private Limited (“we”, “our”, or “us”) operates dedicated e-commerce websites for corporate clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our websites.
By accessing or using any of our portals, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you interact with our websites, we may collect the following types of information:
A. Personal Information
- Full name
- Official email address
- Mobile number
- Shipping address
- Employee ID (if required by the employer)
B. Technical & Usage Information
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the site
- Referrer URLs and links clicked
- Login timestamps and session data
- Cookies and related tracking technologies
This data is collected during account creation, login, checkout, and through standard analytics tools.
2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To authenticate users and manage accounts
- To personalize the product catalog and user experience
- To provide customer service and address inquiries
- To ensure compliance with company-specific eligibility requirements
- To analyze platform usage and improve functionality
- To comply with applicable laws and contractual obligations
3. Account Registration & Access
Our websites are intended exclusively for employees of partnered organizations. All users must:
- Register using their official company email address
- Create and maintain a secure account
- Login before browsing or placing any orders
Guest checkout is not permitted. Unauthorized access attempts may result in account restrictions or deletion.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain secure sessions during login
- Track performance and user behavior for analytics
- Improve page loading and navigation experiences
You may control cookies via your browser settings. However, disabling cookies may impact website functionality.
5. Payment Information
All payments are processed through secure, third-party payment gateways. We do not store or access your credit/debit card details, UPI information, or banking credentials. Payment data is encrypted and handled as per industry security standards.
6. Information Sharing
We do not sell or rent your personal information. We may share information strictly under the following circumstances:
- With delivery and logistics partners to ensure order fulfillment
- With your employer for reporting and auditing purposes
- With platform service providers for technical operations and customer support
- When required by law or to comply with regulatory obligations
All third-party processors are contractually obligated to safeguard your data.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as instructed by your employer. Account and order information may be retained longer where legally required or for audit and compliance purposes.
8. Data Security
We implement a wide range of technical and organizational safeguards to protect your information, including:
- Secure cloud hosting environments
- Web application firewalls and threat detection
- Encrypted data transmission
- Access control based on roles and responsibilities
- Regular monitoring and vulnerability assessments
Our practices are aligned with recognized information security standards and frameworks.
9. Your Rights
You have the right to:
- Access your personal information
- Request corrections or updates
- Request deletion of your account and associated data (subject to corporate policies and legal obligations)
To exercise your rights, please contact us using the details below.
10. Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children.
11. Third-Party Websites
Our website may contain links to external services such as payment gateways or courier tracking portals. We are not responsible for the privacy practices or content of these third-party websites. Please refer to their respective privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. In case of material changes, we will notify users through email or platform notifications.
13. Contact Us
Touchstone Enterprises Private Limited
3, First Floor, Old Mangammanapalya Road, Bandepalya, Garvebhavi Palya,
At Kavery Dry Ice, Bommanahalli,
Bengaluru, Karnataka – 560068
shop@officialbrand.store
+91-8867257359